Terms of Service
OVERVIEW
Welcome to FurryRover! The terms “we”, “us”, and “our” refer to FurryRover. FurryRover operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
FurryRover is powered by Shopify, which enables us to provide the Services to you. These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services.
By visiting, accessing, or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 — ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for your minor dependents to use the Services through your devices.
To use the Services, you may need to provide information such as your email, billing information, payment details, and shipping information. You agree all information you provide is accurate and complete.
You are responsible for maintaining the security of your account credentials and are responsible for all account activity. You may not sell, transfer, or assign your account.
SECTION 2 — OUR PRODUCTS
We work to accurately display and describe our products, including our pet-care items such as the FurryRover Smart Interactive Dog Ball. However, variations may occur due to screen settings, lighting, or device differences.
We do not guarantee that products will appear exactly as displayed. All product descriptions are subject to change without notice. We may discontinue or limit products as needed.
SECTION 3 — ORDERS
When you place an order, you make an offer to purchase. FurryRover may accept or decline your order at our discretion. Your order is only accepted once payment has been processed and we send confirmation.
Please review your order carefully before submitting. We may not be able to cancel orders once they are in processing.
All purchases are subject to our Refund Policy.
You agree that purchases are for personal use only and not for resale.
SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions may change without notice. Prices at checkout reflect the cost at the time of purchase and do not include taxes or shipping unless stated.
You agree to provide accurate, up-to-date billing and payment information and authorize us to charge your selected payment method.
SECTION 5 — SHIPPING AND DELIVERY
Shipping times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events outside our control.
Once products are transferred to the carrier, ownership and risk pass to you.
SECTION 6 — INTELLECTUAL PROPERTY
All content on our Services—including text, branding, media, graphics, and design—is owned by FurryRover or its licensors and is protected by intellectual property laws.
You may not copy, distribute, or reuse any material from our website without permission.
All names, logos, and product branding for FurryRover are trademarks of FurryRover.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools or features that we do not control. These are offered “as is” and without warranties. Use of optional tools is at your own risk.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites. FurryRover is not responsible for third-party content, policies, or transactions. Please review their terms before engaging.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
FurryRover is powered by Shopify for hosting, checkout, and operations. Your purchases are made with FurryRover, not Shopify. You release Shopify from any claims arising from your purchases.
SECTION 10 — PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy. Shopify may also process your data as part of providing the Services.
SECTION 11 — FEEDBACK
If you submit feedback, ideas, or suggestions, you grant us permission to use and share them for any purpose without compensation.
SECTION 12 — ERRORS AND INACCURACIES
Information may occasionally contain typographical or pricing errors. We reserve the right to correct such errors at any time without notice.
SECTION 13 — PROHIBITED USES
You may not use the Services for unlawful, harmful, or disruptive purposes, including fraud, spreading malware, infringing rights, or interfering with normal operation.
SECTION 14 — TERMINATION
We may terminate access to the Services at any time. Certain obligations survive termination, including those relating to intellectual property, limitation of liability, indemnification, and governing law.
SECTION 15 — DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind unless expressly stated by FurryRover.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, FurryRover is not liable for any indirect, incidental, special, or consequential damages arising from use of our Services or products.
SECTION 17 — INDEMNIFICATION
You agree to indemnify FurryRover and our partners, officers, employees, and affiliates from any claims arising from your use of the Services or your breach of these Terms.
SECTION 18 — SEVERABILITY
If any part of these Terms is found unenforceable, the remaining sections remain valid.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and FurryRover. Failure to enforce any part does not waive our rights.
SECTION 20 — ASSIGNMENT
You may not transfer your rights under these Terms. We may assign them at any time.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where FurryRover is headquartered.
SECTION 22 — HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 — CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services after changes means you accept the updated Terms.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms should be submitted through the Contact page on the FurryRover website.